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SERVICE

877-627-5844 US | 866-658-9274 Canada

Mark VII Equipment Inc.

USA

5981 Tennyson St

Arvada, Colorado 80003 USA

+1 800.525.8248 toll free

+1 303.423.4910 direct

+1 303.430.0139 fax

 

Canada

623 S Service Rd Unit 1

Grimsby, ON L3M 4E8 Canada

866.658.9274 toll free

289.235.8325 direct

289.235.7950 fax

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In the Heart of Minnesota

Mark VII Distributor Wins Workplace Award

With up to a third of our waking hours spent there, we would all love to enjoy both our work and our workplace. Apparently, Reliable Plus Car Wash Service employees do. The company was recently named one of Minnesota’s top 100 workplaces by Minnesota Business magazine.

Reliable Plus is a family-owned company founded by Gerald Fritsvold and his son, Cary, in 1986 to service car wash equipment. As the business grew, they began selling and installing equipment, becoming a Mark VII distributor in 1994. Barb and Cary Fritsvold own and operate the business today and have overseen steady growth. With 24 technicians, five installation crews and warehouses in Burnsville, Minnesota, Dubuque, Iowa and Winneconne, Wisconsin, they cover Minnesota, Iowa, Wisconsin and North Dakota for Mark VII.

To employees and management, the phrase ‘Real. Reliable. Results.’ is more than a tagline. “Our true customer is the person driving up to a carwash,” states Reliable Plus sales manager Paul Starke. “If their experience isn’t good, the carwash owner is going to lose business, and they’re not going to call us in the future.”

Doing the right thing

The top 100 process began last fall, according to Starke. “We nominated Barb and Cary with an essay and initial phone interview,” he says. “Then there was a lengthy employee survey. We were notified this spring that we had been selected as one of the top 100.

“The long and the short of it all is, no matter what, Barb and Cary do the right thing for their customers and their employees— even if it costs them a little more money,” Paul emphasizes. “The benefits here are great and our service fleet and tools are well-maintained and replaced on a regular basis. The owners allow the employees to make the right decisions for customers on the spot, and then back up the employees.

“The performance expectations are high, but the rewards are high, as well,” Paul concludes. “Barb and Cary are ‘do the right thing’ people, and that attitude has permeated the entire organization. We’ve grown as a result.”

Congratulations to Reliable Plus for this significant recognition. We’re proud of our long association with your excellent company.

Did you enjoy reading about our award winning distributor? Read more stories from Mark VII Equipment.