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SERVICE

877-627-5844 US | 866-658-9274 Canada

Mark VII Equipment Inc.

USA

5981 Tennyson St

Arvada, Colorado 80003 USA

+1 800.525.8248 toll free

+1 303.423.4910 direct

+1 303.430.0139 fax

 

Canada

623 S Service Rd Unit 1

Grimsby, ON L3M 4E8 Canada

866.658.9274 toll free

289.235.8325 direct

289.235.7950 fax

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Keeping Your Wash Working Well: Tips and Tricks

Keeping Your Wash Working Well

Presentation, presentation, presentation. If I had only one tip for carwash owners and managers, it’s this—consider the impression your wash makes on your paying customer. If a nozzle is plugged, the customer will notice. If they see the machine jerking and snatching rather than moving in a smooth, fluid manner, they may not come back. Here are just a few of my tips to improve your presentation and avoid service issues and calls.

1. Whether you’re an owner-operator or a convenience store shift manager, run your vehicle through the wash in the morning before you open it to the public. Make sure it’s operating correctly.

2. If you receive a customer complaint, check it out yourself before you call for service. It may be a relatively simple fix, like a plugged nozzle.

3. Keep a small inventory of basic parts on hand. Generally, these should be the wear-and-tear items like nozzles, float switches and prox switches. These can be easily fixed by the operator or with the assistance of a technician over the phone.

As Mark VII service technicians, we see ourselves in partnership with our customers. 

We take a personal interest in your business and want to see you succeed. Consider us a resource to draw on when issues arise.

Enjoy these carwash tips? Read more stories here.