Service Help Desk
5981 Tennyson St
Arvada, Colorado 80003 USA
+1 800.525.8248 toll free
+1 303.423.4910 direct
+1 303.430.0139 fax
623 S Service Rd Unit 1
Grimsby, ON L3M 4E8 Canada
866.658.9274 toll free
WashTec/Mark VII not only regards itself as an innovation leader, but also as quality leader. We set quality standards worldwide with our products, services and international certifications. The quality management system implemented at WashTec/Mark VII is one of the guarantees for our continuous improvement process. We aim to satisfy all customer expectations. We also like to receive your feedback, as customer benefit is our #1 goal.
Our products and solutions set standards in terms of quality, reliability and environmental protection. To ensure this, we systematically select high-grade materials. We always use tried-and-tested methods with proven innovative technologies. We always design with minimum tolerances. And always plan with suitable quality assurance methods.
Our processes, products and services are subject to a continuous improvement process. We also use suggestions and ideas from our staff. And from our customers. Their feedback – from personal conversations and via large-scale customer surveys – flows systematically into our product and process developments. This enables us to tailor our products and services ever closer to your specific needs. And ensure that you always receive the quality you expect.
Quality, health, safety and environment are not just buzzwords at WashTec/Mark VII. We assume full responsibility when it comes to quality, promoting health and safety at work, and environmental protection. In-house in our everyday work, as well as in all our business dealings and processes with our customers, partners, service providers and suppliers.
We are conscious of the fact that quality is made by people for people. This is why our quality standards start with the promotion of health and safety at work for our staff. From road safety measures to ergonomically designed workstations to preventive medical check-ups and health events.
We integrate all our employees into our value system and encourage its implementation in everyday practical working life. We motivate everyone to integrate into our continuous improvement process.
All WashTec/Mark VII corporate divisions are continuously reviewed and optimized through internal audits as well as process and workflow checks. In addition, we employ a smart improvement and suggestion system, which specifically incorporates the experiences of our staff.
Examples of optimized processes:
Our commitment to the environment, safety, health and quality is confirmed by numerous certifications and awards: