Service Help Desk
5981 Tennyson St
Arvada, Colorado 80003 USA
+1 800.525.8248 toll free
+1 303.423.4910 direct
+1 303.430.0139 fax
623 S Service Rd Unit 1
Grimsby, ON L3M 4E8 Canada
866.658.9274 toll free
Data protection statement
We are glad to see that you are interested in the content of our Website and our company.
The protection of your individual-related data in the course of its collection, processing and use on the occasion of your visit to our Website is very important to us. Your data are protected in the context of the respective legal regulations. In the following, you will find information on which data are collected during your visit to our homepage – and how these data are used.
SUMMARY DATA PROTECTION NOTICE
Revision date: 16.12.2020
WashTec AG (“WashTec” or “we” or “our”) and each of its affiliates and subsidiaries including Mark VII (collectively the “WashTec Group”) take data protection seriously. This Data Protection Notice provides users of the website www.washtec.de and www.auwa.de, and all other WashTec websites including www.markvii.net referring to this Data Protection Notice (collectively, “websites”) with information on how we, as controller within the meaning of the General Data Protection Regulation (“GDPR”) and the ePrivacy Regulation (“ePrivacy Regulation”), collect and process personal data and other data concerning users in connection with their use of the website.
Please note that other websites of the WashTec Group may be subject to different data protection notices.
Categories of personal data and purposes of processing
When you use our website, create a customer account or order products through our website, we process the following metadata: Browser type and version, operating system, interface, referrer URL, pages viewed, date, time, IP address and, if applicable, the following personal data: Your name and other identification information, your payment information, order information, and requests for marketing materials. We process the personal data for the following purposes: Provision of access to our website, quality improvement, managing your user account, answering your queries, provision of marketing materials, provision of requested products and services, fulfilment of contractual obligations and exercise of claims in law. For further information, please see heading 1 of the Full Data Protection Notice.
Basis of processing and legal consequences
One of the central requirements of data protection law is that all processing of personal data must have a lawful purpose. We primarily make use of the following lawful purposes: The processing is necessary (i) for performance of a contract, (ii) for compliance with a legal obligation, (iii) in order to protect the vital interests of you or a third party, (iv) for the purpose of legitimate interests pursued by us or by a third party, except where those interests are overridden by your interests or fundamental rights and freedoms. For further information, please see heading 2 of the Full Data Protection Notice.
Categories of recipients and international transfers
We transfer your personal data to other WashTec Group companies, processors, other companies in relation to transactions and, in accordance with applicable law, public authorities, courts, outside consultants and similar third parties; some such recipients are domiciled outside of the EU. For further information, please see heading 3 of the Full Data Protection Notice.
Your personal data will be erased as soon as it is no longer needed for the purposes for which it was originally collected, or as required by applicable law. For further information, please see heading 4 of the Full Data Protection Notice.
Under applicable law, you have certain rights in relation to the processing of your personal data, in each case in accordance with the applicable statutory provisions, such as the right of access to your data and the right to rectification, erasure and portability. Please direct your questions to WashTec AG, Argonstraße 7, 86153 Augsburg, 0821/5584-0, washtec[at]washtec.de. For further information, please see heading 5 of the Full Data Protection Notice.
Cookies and other tracking technologies
Questions and contact information
If you have any questions about this Data Protection Notice or if you wish to exercise your rights as a data subject, please contact us at: WashTec AG, Argonstraße 7, 86153 Augsburg, 0821/5584-0, washtec[at]washtec.de.
Revision of this Data Protection Notice
Both the summary and the Full Data Protection Notice are subject to revision. We will notify you of revisions by appropriate means.
FULL DATA PROTECTION NOTICE
1. Categories of personal data and purposes of processing: What personal data do we process and why?
You can use the website without providing personal data about yourself. In such cases, we collect only the following metadata, which results from the use of the website: Browser type and version, operating system and interface, referring website (referral URL), pages viewed, the date and time you access our website, and your Internet Protocol (IP) address.
Your IP address is used to provide you with access to our website. Once your IP address is no longer needed for this purpose, we truncate it by removing the last octet of the address. The metadata, including the truncated IP address, is used to improve the quality of the website and the services offered through it by analysing use patterns.
1.2 User account
When you create a user account on our website, you are asked to provide the following personal data about yourself: Name, gender (Mr. or Ms.), postal address, email address, phone number, selected password for your user account, payment information, billing and delivery address, and (optional) requests for marketing materials. We process such personal data to manage your user account, to answer your questions, to provide requested products or services, to provide marketing materials to the extent permitted by law, to analyse your interests for marketing purposes, to improve our website in line with use patterns and for technical management or for other purposes that you have consented to.
1.3 Orders for products
When you order a product on our website, we collect and process the following personal data about you: Name, gender (Mr. or Ms.), postal address, email address, phone number, payment information, billing and delivery address, product type and quantity, purchase price, order date, order status, returns, enquiries to customer service and (optional) requests for marketing materials. We process such personal data to fulfil contractual obligations and process your orders, provide customer service, comply with legal obligations, defend, establish and exercise claims in law, provide marketing materials to the extent permitted by law, and analyse your interests for marketing purposes.
When you state that you wish to receive our newsletter, we collect and process the following personal data about you: Email address and (optional) whether you wish to receive marketing emails or postal mailings. We process such personal data to send out the newsletter and other marketing materials to the extent permitted by law and to analyse your interests for marketing purposes.
2. Basis of processing and legal consequences: What is the legal basis for the processing of your personal data and what happens if you do not wish to provide personal data?
The legal basis for the collection, processing and use of personal data by the company is as follows:
The provision of your personal data is required by law or contract. The provision of your personal data is necessary in order to enter into a contract with us or for the receipt of services/products you have requested. The provision of your personal data is voluntary.
Not providing personal data can be to your detriment; for example, you will not be able to receive certain products and services. However, not providing personal data does not lead to any legal consequences.
3. Categories of recipients and international transfers: Who do we share your personal data with and where are they located?
We may transfer your personal data to third parties for the above-described purposes as follows:
Access to your personal data is restricted to persons who have a need to know in order to perform their work.
International transfers: The personal data we collect and receive from you may be transferred to and processed by recipients located inside or outside the European Economic Area (“EEA”). Some of the recipients outside the EEA are EU-U.S. Privacy Shield certified and others are in countries subject to current adequacy decisions (notably Andorra, Argentina, Canada (for non-public entities subject to the Canadian Personal Information Protection and Electronic Documents Act), Switzerland, Faroe Islands, Guernsey, Israel, Isle of Man, Jersey and New Zealand). In all transfers, a level of data protection is ensured that is recognised and adequate from a European data protection perspective. Other recipients may be located in countries that do not ensure an adequate level of data protection from a European data protection perspective. We will take all necessary precautions to ensure that all security measures necessary under data protection law are taken when transferring to countries outside the EEA. With regard to transfers to countries that do not ensure an adequate level of data protection, we will take appropriate security precautions in transfers, such as standard data protection clauses issued by the European Commission or a supervisory authority, approved codes of conduct together with binding and enforceable commitments by the recipient or approved certification mechanisms together with binding and enforceable commitments by the recipient. You may contact us as specified under heading 7 below and request a copy of such appropriate security precautions.
4. Storage periods: How long do we store your personal data?
Your personal data will be stored for as long as is necessary to provide you with the services and products you request. When your contractual relationship with us comes to an end or your account is deleted, or when you terminate your relationship with us in any other way, we will remove your personal data from our systems and records and/or properly anonymise it so that you can no longer be identified from it (unless we have to retain your data to comply with legal or regulatory obligations to which WashTec is subject, such as for tax reasons).
We may retain your contact details and information about the interest you have expressed in our products and services for a longer period if you have consented to WashTec sending you marketing materials. We may also be required under applicable law to retain certain personal data for a period of ten years after the relevant tax year. We may retain your personal data after termination of our contractual relationship if your personal data is necessary for compliance with other applicable laws or if we require your personal information, exclusively on a need-to-know basis, in order to establish, exercise or defend a claim in law. As far as is possible, we will restrict the processing of your personal data to such limited purposes after termination of our contractual relationship.
5. Your rights: What are your rights and how can you assert them?
Right to revoke consent: If you have given your consent to the collection, processing and use of your personal data (in particular to receiving direct marketing communications via email, text message or telephone), you can revoke that consent at any time with effect for the future. Revoking consent does not affect the lawfulness of processing performed prior to revocation. If you wish to revoke your consent, please contact us as specified under heading 7 below. You can object to the use of your personal data for marketing purposes without incurring any costs other than basic telecommunication charges.
Additional data protection rights: In accordance with applicable data protection laws, you may have the right (i) of access to your personal data, (ii) to rectification of your personal data, (iii) to erasure of your personal data, (iv) to restrict the processing of your personal data (v) to data portability; and/or (vi) to object to the processing of your personal data (including to the creation of a profile).
Please note that these rights may be restricted under applicable local data protection law. Below you will find more information about your rights under the GDPR:
You have the right to object, on grounds relating to your particular situation, at any time to our processing of personal data concerning you and we may be obliged no longer to process your personal data. There may be such a right to object in particular if we collect and process your personal data for direct marketing purposes or to create a user profile in order to obtain a better picture of your interest in our products and services.
If you have a right to object and you exercise that right, your personal data will no longer be processed by us for such purposes. You may exercise this right by contacting us as specified under heading 7.
There may not be such a right to object if the processing of your personal data is necessary in order to take steps prior to entering into a contract or to perform an existing contract with you.
If you no longer wish to receive direct marketing material via email, text message/MMS, fax or telephone, you must revoke your consent as described above.
To exercise your rights, please contact us as specified under heading 7. You also have the right to lodge a complaint with the competent data protection supervisory authority.
6. Cookies and other tracking technologies
The overview below lists the cookies we use on our website.
Google reCAPTCHA: We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our websites. This service is provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). reCAPTCHA is used to check whether the data entered on our website (such as on a contact form) has been entered by a human or by an automated program. To do this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis starts automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, how long the visitor has been on the website, or mouse movements made by the user).The use of Google reCAPTCHA may also involve the transmission of personal data to the servers of Google LLC. in the USA.The reCAPTCHA analyses take place completely in the background. Website visitors are not advised that such an analysis is taking place. Data processing is based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in protecting its site from abusive automated crawling and spam.
7. Questions and contact information
If you have any questions about this Data Protection Notice or if you wish to exercise your rights as specified under heading 5, please contact us at: WashTec AG, Argonstraße 7, 86153 Augsburg, 0821/5584-0, washtec[at]washtec.de.
8. Revision of this Data Protection Notice
We may revise this Data Protection Notice from time to time in response to changes in legal, regulatory or operational requirements. We will notify you of such changes, including when they will come into effect by updating the ‘Revision date’ at the top of this Notice or as otherwise required by law.
WashTec auf Facebook
Data privacy notice for the WashTec Facebook page
This data privacy notice (status 2018, November 20) applies to the information offering from WashTec AG and each of its affiliates and subsidiaries (collectively the “WashTec Group” or “WashTec”) available for access on Facebook at www.facebook.com/WashTec/ (“WashTec Facebook page”).The WashTec Facebook page is operated by WashTec on the technical platform of Facebook Ireland Ltd., 4 Grand Canal Square Grand Canal Harbour, Dublin 2 (“Facebook”).This notice is intended to inform you about the processing of data on the WashTec Facebook page by WashTec and advise you of information published by Facebook relating to the processing of personal data by Facebook.
Processing of data by WashTec
If you are registered with Facebook, you can have a message sent to us via the “Message” function. Such messages are invisible to other Facebook users. We process the personal data contained in a message sent by you to WashTec exclusively in order to respond to your inquiry. The legal basis for such processing is Art. 6 I f) of the General Data Protection Regulation (GDPR). Insofar as you wish to enter into a contractual relationship with WashTec with your inquiry, the legal basis for such processing is Art. 6 I b) GDPR.
The message will be deleted if your inquiry has been answered, and no other grounds exist to entitle or oblige us to keep the said message. The WashTec Data Protection Notice will otherwise apply. There you will find details including information about your rights in relation to the processing of your personal data, plus options for contacting us on questions relating to data protection.
We are not cognizant of the manner in which messages sent to WashTec are analyzed, interpreted or otherwise processed by Facebook. In this regard, we refer you to the information in the section “Processing of data by Facebook”.
Over and above the processing of personal data as set out in this section, WashTec exercises no influence on the processing of personal data in connection with your use of the WashTec Facebook page. We would like point out that you make use of the WashTec Facebook page and its function on your own responsibility. This applies in particular to the use of interactive functions (e.g. comment, share, rate). You can find further information below in the section “Processing of data by Facebook”.
Processing of data by Facebook
The data relating to you that is gathered in this connection is processed by Facebook and under certain circumstances supplied to countries outside the European Union. Facebook sets out what information it obtains and how this is used in its “Data Policy”. The “Data Policy” can be accessed via the following link: https://www.facebook.com/privacy/explanation.
The official WashTec Facebook page can be reached at http://www.facebook.com/WashTec/.
WashTec on Twitter
This is the official WashTec Twitter channel: @WashTec_AG
The official Twitter channels of the Communications team of WashTec Group (WashTec AG and each of its affiliates and subsidiaries - collectively the “WashTec Group” or “WashTec”) will keep you informed on relevant topics of general interest concerning WashTec. Any content or opinions provided by Twitter users other than @WashTec_AG are solely the responsibility of each individual author and do not necessarily reflect the opinion of WashTec. WashTec cannot be held responsible for any third party content. As links may be included in tweets, please be aware that WashTec is not responsible for content on any website not operated by WashTec. Additionally, WashTec cannot be held responsible or liable for the accuracy and completeness of all information provided on the Twitter channel of WashTec. Use this information at your own risk.
Note: On Twitter we are a guest of an external media platform with its own data privacy rules and terms of service. WashTec has no influence on the rules set by the platform:
Twitter terms of service
Responsible for the content of the Twitter channel @WashTec_AG according to Paragraph 55, Section 2 of the German Interstate Broadcasting Agreement (Rundfunkstaatsvertrag) is:
86153 Augsburg, Germany
Commercial register no. at Augsburg local court: HRB 81.